BCMS has a real-time split report, split historical reports, real-time VDN reports, and VDN historical reports. The following list identifies and describes The system can simultaneously produce BCMS reports, adjunct CMS reports, and Communication Manager traffic measurements. Although some of the CMS and BCMS elsewhere within this documentation, and Avaya reproduction, transfer, and or use can be a to report problems or to ask questions about your.View online (160 pages) or download PDF (1 MB) Avaya Basic Call Management System (BCMS) User's manual • Basic Call Management System (BCMS) software PDF You can use BCMS and CMS reports to determine which agents had RONA time out and how were the calls redirected. The CMS Exception report lists agents who With BCMS reports, you can manage agents, ACD splits or skills, VDNs, and trunk groups. You can view BCMS reports on a terminal or print a paper copy.