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Enterprise Case Management Application Pack This page contains the User Guides of Oracle Financial Services Enterprise Case Management (ECM) Application This page will host the guides of Oracle Financial Services Enterprise Case Management (OFS ECM) Application Pack version 8.x. Release Notes and Readme Case Management is an Oracle Enterprise Data Quality user application, designed to support the manual investigation of results from data quality processes.Enterprise Case Management User Guide. Release 8.0.0.0.0. January 2015. Part Number: E60570_07. Oracle Financial Services Software, Inc. 1900 Oracle Way. This page contains the Technical guides of Oracle Financial Services Enterprise Case Management (ECM) Application Pack version 8.x. Select your release:. OFS ENTERPRISE CASE MANAGEMENT USER GUIDE| 11. 1. About this Guide. The Enterprise Case Management User Guide guide explains the concepts behind the Oracle Enterprise Case Management (ECM) supports the investigation and resolution of cases. Once created, a case is taken through various statuses as part of This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by 4 Managing User Administration and Security Configuration . Financial Services Enterprise Case Management Administration and Configuration Guide | 1.