Jlsathre，25 Things I Learned From Opening a Bookstore：

Lesson 21. A surprising number of people will think you've read every book in the store and will keep pulling out volumes and asking you what this one is about. These are the people who leave without buying a book, so it's time to have some fun. Make up plots.

潔莎特（Jlsathre）是美國伊利諾州的一位退休律師，孩子長大後決定改行開一家舊書店，而領悟出25條人情世故：

法則21. 想當然的認為書店店主讀過店裡的每一本書的人多得令人吃驚，他們喜歡從書架上抽出一本書來問你那本書寫的是什麼。這樣的人往往最後並不會買書，所以你大可以胡亂編造一些情節來消遣一下他們。